Politique d’expédition

How to order and pay

Order Process

Once your order is placed, your order will be processed within 1-3 business days.

You will receive your Order Confirmation Email as soon as we've received your order.

Please allow about 1 week for your order to remain in the "Processing" stage, after your order has been processed.

If you have placed an order as a Guest Order, you may check your order with "Track Order" link in your email account after we fulfill your order.

Payment

We accept American Express, VISA, MasterCard, Discover, PayPal, Venmo, Amazon Pay, Apple Pay, Google Pay, Meta Pay, Affirm, Afterpay and Shop Pay.

Refunds are processed right after an order is canceled or returned, please allow 1-5 days for refunds to fully process and settle.

If you have any questions about payment or pending transactions, please contact our Customer Service (help@virginhairoutlet.com) for further inquiries about your order.

Shipping

Shipping Information

We do not provide international shipping outside of the United States. Please contact us if you need more information about it.

Free Shipping is available on orders of $89 (the amount excluding taxes) or over in the United States.

• Ground Shipping: $8.90 (Order Amount < $89)
• Free Shipping: $0.00 (Order Amount >= $89)

We are not responsible for delays in shipping or delivery, due to natural or uncontrollable events.

Shipping Time

• Processing: 1~3 business days
• Shipping: 3~10 business days

Sales tax will be applied accordingly to your state of residence. Sales tax is calculated and added to your total at the 'check out' page, based on your shipping address.

Order Tracking

After an order has shipped, we will send an email with "Track Order" link. You also can directly contact our Customer Service (help@virginhairoutlet.com).